My day-to-day work as a Business Analyst

Posted by Peter Lefterov on September 1, 2008

Today our guest-author is Peter Lefterov - a business analyst at Bulgarian Telecommunication Company.

I notice when I talk about Business Analysis people often have a very fuzzy idea of what I’m talking about. And the deeper I go into defining the profession from a general perspective, the fuzzier it gets.

That’s why I decided to write down the things I personally do on a day-to-day basis, and I hope this will help build a better picture for the uninitiated. Other BAs might do different things, but usually there a level of similarity, otherwise there would not be a name for the profession.

1. Documentation – Most known and usually most tedious BA activity. The problem I’m trying to avoid with this is to have 5 team members and 3 major stakeholders and amongst them 15 different ideas what we are actually doing. The Business Requirements Specification is a tool for avoiding this, but not the only one and often falls short of achieving the objective.

2. Process Analysis – I don’t do enterprise analysis, at least not on my current position. What I do is more focused – when we change the systems people will change their work process. What I’m trying to describe is how things are done now (the AS-IS point of view) and how the work will be done after the change (the TO-BE process). The purpose here is to demonstrate to the team what the changes we are making will actually achieve. It also visualizes in front of stakeholders in detail what business result they have requested.